Policies

Shipping Policy

LabTech Seating ships within the United States ONLY.  Any orders placed outside of the United States will not be processed.  Orders will ship out using UPS or common carrier.  We will make every effort to ship the most economical way.  All shipping charges will be prepaid and added to your invoice.

Return/Refund Policy 

All returns must be processed within 30 days of the delivery date.  All returns will need a Return Authorization number obtained by contacting LabTech customer service.  All returns must be sent back freight prepaid in the original carton and may be subject to a 20% restocking fee.  Non stock items, such as special colors, may not be retuned.

LabTech Seating reserves the right upon inspection to refuse refunds on damaged, misused, or non-resalable items.

Cancellation Policy

Cancellation Requests can be made by contacting Customer Service. If the cancellation request is received before the items are shipped, Buyer will not be charged for cancelling the order. If the item has shipped, Buyer will be responsible for inbound and outbound shipping charges. If the item has shipped, our standard return policy will apply.  

Privacy Statement

LabTech Seating is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the LabTech Seating Web site and governs data collection and usage. By using the LabTech Seating website, you consent to the data practices described in this statement.

Collection of your Personal Information

LabTech Seating collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. LabTech Seating also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by LabTech Seating. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by LabTech Seating for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the LabTech Seating Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through LabTech Seating public message boards, this information may be collected and used by others. Note: LabTech Seating does not read any of your private online communications.

LabTech Seating encourages you to review the privacy statements of Web sites you choose to link to from LabTech Seating so that you can understand how those Web sites collect, use and share your information. LabTech Seating is not responsible for the privacy statements or other content on Web sites outside of the LabTech Seating and LabTech Seating family of Web sites.

Use of your Personal Information

LabTech Seating collects and uses your personal information to operate the LabTech Seating Web site and deliver the services you have requested. LabTech Seating also uses your personally identifiable information to inform you of other products or services available from LabTech Seating and its affiliates. LabTech Seating may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

LabTech Seating does not sell, rent or lease its customer lists to third parties. LabTech Seating may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, LabTech Seating may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to LabTech Seating, and they are required to maintain the confidentiality of your information.

LabTech Seating does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

LabTech Seating keeps track of the Web sites and pages our customers visit within LabTech Seating, in order to determine what LabTech Seating services are the most popular. This data is used to deliver customized content and advertising within LabTech Seating to customers whose behavior indicates that they are interested in a particular subject area.

LabTech Seating Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on LabTech Seating or the site; (b) protect and defend the rights or property of LabTech Seating; and, (c) act under exigent circumstances to protect the personal safety of users of LabTech Seating, or the public.

Use of Cookies

The LabTech Seating Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize LabTech Seating pages, or register with LabTech Seating site or services, a cookie helps LabTech Seating to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same LabTech Seating Web site, the information you previously provided can be retrieved, so you can easily use the LabTech Seating features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the LabTech Seating services or Web sites you visit.

Security of your Personal Information

LabTech Seating secures your personal information from unauthorized access, use or disclosure. LabTech Seating secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

LabTech Seating will occasionally update this Statement of Privacy to reflect company and customer feedback. LabTech Seating encourages you to periodically review this Statement to be informed of how LabTech Seating is protecting your information.

Contact Information

LabTech Seating welcomes your comments regarding this Statement of Privacy. If you believe that LabTech Seating has not adhered to this Statement, please contact LabTech Seating at info@labtechseating.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.